Ticket options
COVID-19
Need to change or cancel your travel plans because of COVID-19? Learn more about our flexible rebooking policy.
Choose your ticket
Our ticket options allow you to find the ideal ticket to fit your travel needs. We offer 3 ticket options for travelling in Economy Class on most routes: Light, Standard, and Flex. Next to that, you can also choose to travel in Premium Comfort Class or Business Class.
Are you booking an Economy Class trip with multiple destinations via KLM.com? In that case, we can only offer you the Light ticket option.
Ticket conditions
Note that the exact ticket conditions may vary per flight and per airline. You’ll see the conditions that apply to your specific flight when booking online. After booking, you can find them in your booking confirmation e-mail and in My Trip.
Economy Class on flights within Europe
Light ticket
- Hand baggage is included in your ticket; checked baggage can be purchased at a fee.
- You can only change your flight if you’re departing from Belgium, Denmark, Estonia, Finland, Ireland, Luxembourg, the Netherlands, Norway, Russia, Spain, Sweden, or the UK. The change fee is EUR 70 plus the fare difference (if applicable).
- Your ticket is non-refundable.
- Free drinks, snacks, and meals are included.
Standard ticket
- Hand baggage and 1 checked baggage item are included in your ticket; additional checked baggage can be purchased at a fee.
- You can change your flight at a change fee of EUR 70 plus the fare difference (if applicable).
- Your ticket is non-refundable.
- Free drinks, snacks, and meals are included.
Flex ticket
- Hand baggage and 1 checked baggage item are included in your ticket; additional checked baggage can be purchased at a fee.
- You can choose a standard seat before check-in opens.
- You can change your flight without paying a change fee; you’ll only pay the fare difference (if applicable).
- You’ve got the option to take an earlier or later flight without paying a change fee (if seats are available).
- You can cancel your flight and get a refund without paying a cancellation fee.
- SkyPriority is included in your ticket.
- Free drinks, snacks, and meals are included.
Economy Class on flights between Europe and Africa
Light ticket
- Hand baggage and 1 item of checked baggage are included in your ticket; additional checked baggage can be purchased at a fee. Note that for flights to or from South Africa, Namibia, Botswana, and Mozambique, the Light ticket option does not include checked baggage.
- You can change your flight at a change fee of EUR 150 plus the fare difference (if applicable).
- Your ticket is non-refundable.
- Free drinks, snacks, and meals are included.
Standard ticket
- Hand baggage and 2 checked baggage items are included in your ticket; additional checked baggage can be purchased at a fee. For flights to or from South Africa, Namibia, Botswana, and Mozambique, the Standard ticket option only includes 1 checked baggage item.
- You can change your flight at a change fee of EUR 150 plus the fare difference (if applicable).
- Your ticket is non-refundable.
- Free drinks, snacks, and meals are included.
Flex ticket
- Hand baggage and 2 checked baggage items are included in your ticket; additional checked baggage can be purchased at a fee. For flights to or from South Africa, Namibia, Botswana, and Mozambique, the Flex ticket option includes only 1 checked baggage item.
- You can change your flight without paying a change fee; you’ll only pay the fare difference (if applicable).
- You can cancel your flight and get a refund without paying a cancellation fee.
- Free drinks, snacks, and meals are included.
Economy Class on other intercontinental flights
Light ticket
- Hand baggage is included in your ticket; checked baggage can be purchased at a fee.
- You can change your flight for EUR 150 plus the fare difference (if applicable). You cannot change your flight if you’re departing from Albania, Austria, Bulgaria, Canada, Croatia, Denmark, France, Iceland, Italy, Malta, Serbia, Slovakia, Slovenia, Sweden, Switzerland, or the US. You also cannot change your flight if you’re travelling between the Caribbean, Central or South America, or overseas territories of France.
- Your ticket is non-refundable.
- Free drinks, snacks, and meals are included.
Standard ticket
- Hand baggage and 1 item of checked baggage are included in your ticket; additional checked baggage can be purchased at a fee.
- You can choose a standard seat before check-in opens when travelling from France or the Netherlands to the US, Canada, or Mexico. The same applies when travelling from the US, Canada, or Mexico to Europe, or from France to overseas territories of France or vice versa.
- You can change your flight for EUR 150 plus the fare difference (if applicable) unless you’re departing from Canada or the US. In that case, you’ll have to pay USD 300 (price in euros dependent on exchange rate) plus the fare difference (if applicable).
- Your ticket is non-refundable.
- Free drinks, snacks, and meals are included.
Flex ticket
- Hand baggage and 1 item of checked baggage are included in your ticket; additional checked baggage can be purchased at a fee.
- You can choose a standard seat before check-in opens.
- You can change your flight without paying a fee; you’ll only pay the fare difference (if applicable).
- You can cancel your flight and get a refund without paying a cancellation fee.
- Free drinks, snacks, and meals are included.
Premium Comfort Class on intercontinental flights
Standard ticket
- 2 items of hand baggage, 1 accessory, and 2 items of checked baggage are included in your ticket; additional checked baggage can be purchased at a fee.
- You can choose a standard seat before check-in opens when travelling from France or the Netherlands to the US, Canada, or Mexico. The same applies when travelling from the US, Canada, or Mexico to Europe, or from France to overseas territories of France or vice versa.
- You can change your flight for EUR 150 plus the fare difference (if applicable) unless you’re departing from Canada or the US. In that case, you’ll have to pay USD 300 (price in euros dependent on exchange rate) plus the fare difference (if applicable).
- Your ticket is non-refundable.
- Free drinks, snacks, and meals are included.
Flex ticket
- 2 items of hand baggage, 1 accessory, and 2 items of checked baggage are included in your ticket; additional checked baggage can be purchased at a fee.
- You can choose a standard seat before check-in opens.
- You can change your flight without paying a fee; you’ll only pay the fare difference (if applicable).
- You can cancel your flight and get a refund without paying a cancellation fee.
- Free drinks, snacks, and meals are included.
Business Class
Flying Business Class? Check your ticket conditions to see whether you are eligible for a rebooking or cancellation free of charge.
Business Class ticket
- 2 items of hand baggage, 1 accessory, and 2 items of checked baggage are included in your ticket; additional checked baggage can be purchased at a fee.
- You can choose a standard seat before check-in opens.
- You can change your flight without paying a fee; you’ll only pay the fare difference (if applicable).
- You can cancel your flight and get a refund without paying a cancellation fee.
- SkyPriority is included in your ticket.
- Free drinks, snacks, and meals are included.
Compare KLM’s travel classes
Are you travelling intercontinental and not sure which travel class you want to book? To help you choose, we’ve compared the features of our Economy Class, Premium Comfort Class, and Business Class.
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